WHERE CAN I GET TICKETS?
Tickets for January and February 2018 go on sale on Thursday, December 7th at 11am PST. Sign up for our newsletter to be notified of new dates.
HOW MUCH ARE TICKETS?
General Admission: $35
Children age 2 and under are free.
WHAT SHOULD I BRING?
Bring your ticket and an ID. ONE person's ID in your party must match the name on ONE ticket (the rest of the names are interchangeable).
CAN I PURCHASE TICKETS WHEN I GET THERE?
Nope. Please purchase tickets in advance as there aren't any tickets available at the door. Tickets purchased on third party websites or through scalpers are not permitted.
CAN I TRANSFER MY TICKET?
Tickets are non-refundable and non-transferrable. ONE person's ID in your party must match the name on ONE ticket (the rest of the names are interchangeable). Tickets purchased on third party websites are not valid.
WHAT HAPPENS WHEN I CHECK IN?
Our team will double check your ticket and ID at the door. Once inside, you'll register for our photo booth system (so you'll have access to the photo booths throughout the exhibit) and will be required to sign a liability waiver.
HOW LONG DOES IT TAKE?
Visits to Color Factory last a little over an hour.
CAN I GO THROUGH THE EXHIBIT TWICE DURING MY VISIT?
You can take your time going through the exhibit. However, once you pass through a room, we ask that you don't re-enter the exhibit.
CAN MY CHILD COME WITHOUT ME?
Unfortunately, no. Minors under the age of 18 will need to be supervised by an adult.
CAN I BRING A STROLLER?
Strollers are not permitted in the exhibit. But there is a place you can store them while visiting.
DO YOU HAVE BATHROOMS?
CAN I BRING MY LUNCH?
Unfortunately, food and drinks are not allowed inside the exhibit. Don't worry, there are treats inside!
WHERE IS COLOR FACTORY?
575 Sutter Street, San Francisco, California 94102
We are two blocks from Union Square on Sutter Street, between Mason Street and Powell Street. You can’t miss us. We’re accessible by the Bay Bridge, Golden Gate Bridge, Bart, MUNI, cable car, scooter, bike, and foot.
WHEN ARE YOU OPEN?
Color Factory runs from mid-January and February 2018. We’re open every day 10 AM-9:30 PM, except for Wednesday when we are closed. Can’t wait to see you!
DO WE NEED TO GET THERE EARLY?
Please arrive 15 minutes early. If you arrive 30 minutes after your scheduled time, you will not receive access. We’ve got a schedule to keep!